Carpet Reviews for The Carpet Guys

We take what we do very seriously at The Carpet Guys. Our main goal for each and every interaction is to make the most pleasurable experience possible. We take pride in ensuring that we continue to be the best at what we do. Here are what our customers have to say...
Morgan D.
Mar 12, 2024 - Google 5/5
Marsha H.
Mar 12, 2024 - Google 5/5
dan p.
Mar 12, 2024 - Google 5/5
Reagan J.
Mar 12, 2024 - Google 5/5
Charley C.
Mar 12, 2024 - Google 5/5
Ronald L.
Mar 12, 2024 - Google 5/5
Brian A.
Mar 12, 2024 - Google 5/5
Sandy M.
Mar 12, 2024 - Google 5/5
Vince I.
Mar 12, 2024 - Google 5/5
Dave D.
Mar 11, 2024 - Google 5/5
Deborah O.
Mar 11, 2024 - Google 5/5
Wes C.
Mar 11, 2024 - Google 5/5
Heather M.
Mar 11, 2024 - Google 5/5
Ruth M.
Mar 11, 2024 - Google 5/5
Howard C.
Mar 11, 2024 - Google 5/5
Bogdan M.
Mar 11, 2024 - Google 5/5
Elaine T.
Mar 11, 2024 - Google 5/5
Ryan K.
Mar 11, 2024 - Google 4/5
Ruth M.
Mar 11, 2024 - Yelp 5/5
The entire process was seamless! Clark was a great sales associate and helped us navigate what type of flooring we wanted for our kitchen, dining and powder room. He was knowledgeable and non-pressured. Dave & Dan did a great job on the hard surfaces. Omar & team were beyond exceptional with the carpet install! We'd definitely recommend The Carpet Guys!
Sarah C.
Mar 11, 2024 - Yelp 5/5
Quick install. Easy to work with. Cleaned up after themselves! Would have them install again!
becky H.
Mar 10, 2024 - Google 5/5
Came for free remnant carpet sale and noticed some remnants were great prices for the future. Stopped in today and got a 12x8 remnant super soft, for $110. Great service!
James D.
Mar 10, 2024 - Google 5/5
Joaquin & Javier did a fantastic job! The stairs were a killer and they did a great job! I highly recommend them.
Ashfaq M.
Mar 09, 2024 - Google 5/5
Basel and his team showed up on time and they were very courteous and professional. Installation was completed in timely manner. Very happy with installation process and quality of work done.
KEE-KEE R.
Mar 09, 2024 - Google 5/5
Omar and his team was great, professional, and efficient. I would recommend them to anyone. Thanks fir your great work. I love my new carpet!
Andrew B.
Mar 09, 2024 - Google 5/5
Freddy Ortiz was amazing in terms of install. Great service and quick service!
Terri H.
Mar 08, 2024 - Google 5/5
Gus and partner did phenomenal work and were courteous and polite with superb service.
Monica S.
Mar 08, 2024 - Google 5/5
David and Steven were absolutely amazing
Sam D.
Mar 08, 2024 - Google 5/5
Micheal Kroner went out of his way to make sure I was well taken care of and got exactly what I needed! Great service ! Great Prices!
Josh R.
Mar 08, 2024 - Google 5/5
Micheal kroner helped us quick and easy
Patrick G.
Mar 08, 2024 - Google 5/5
Well, let's begin with the in home estimate. John Kohler came out and spent at least 2 hours with us trying to make up our minds on which carpet and which grade of padding we wanted. In the end, we went with the top of the line in both. John was very professional and very kind. His patience was greatly appreciated as we were back and forth on everything. We didn't make it very easy on him. But we were also chatting about a lot of different things with him, like sitting with a family friend we haven't seen in a while. It was a very pleasant experience. We had the installation scheduled for the 4th of March. The morning of the 4th, we received a phone call from the office. The lead installer was ill and they needed to postpone the install to the next day. Yes, we were a bit annoyed as we had spent the last 3 weeks going through every inch of our house in preparation for the new carpet. But it all worked out fine. The day of install, 3 guys showed up and boy I'll tell you. They came to work! It had been raining, so the ground was wet and we had moved a lot of furniture into the garage, even though we knew that they would move the furniture, so there wasn't a large enough area for them to cut the carpet from the roll(s). So, one of them immediately looked up the nearest Home Depot which is like 3 miles away, and, knowing they had a large area for contractors to use, they took the measurements for each room, left one of the guys here to take up the old carpet and padding , drove to the Home Depo to do the cutting and returned ready to proceed. They worked very quickly and methodically room to room and got it done. They were all very pleasant and respectful. There was only one small issue. There was an area in our living room that didn't have carpet that they were supposed include in the install so it would be carpeted. My husband noticed that they were cutting padding out of the area to leave it uncarpeted like it had been. He told Amador that it was supposed to get carpet too. There was no problem. Amador made sure the young man took care of it. The team of guys, Amador, Joel, and Miguel were very pleasant, respectful, and hard working. They even made a point of befriending our dog Shiloh. She would have been shaking the entire time they were here, but they helped to make her a little comfortable just by petting her and talking to her a little bit. On top of everything else, these guys NEVER took a break! All in all, it went well. And my new carpet is so beautiful!!! One thing surprised me though, we thought we would receive some care instructions for the carpet, but we didn't. We found that odd. Thank You Carpet Guys, Thanks Amador, Joel and Miguel, you guys rock! The Gibsons
Mckayla T.
Mar 07, 2024 - Google 5/5
Thank you for the new floor
Ann A.
Mar 07, 2024 - Google 5/5
Joe H came and did a quickly and prefect job! Also help fixed different area carpets for me!
Nathan G.
Mar 07, 2024 - Google 5/5
Gus and his partner did a wonderful job on installing my carpet today. They where very hard working and nice guys
Kierra J.
Mar 07, 2024 - Google 5/5
Freddy Ortiz and crew did an amazing job on my carpet installation! They were quick and straight to business. Highly satisfied and I highly recommend the carpet guys!
Dorrian H.
Mar 07, 2024 - Google 5/5
Michael Kronner very professional, patient and detailed in his customer services!! He made the process go with ease!!! Thank you Mr. Kronner.
Holly R.
Mar 07, 2024 - Google 5/5
Basel he did absolutely amazing job I can't complain. I will definitely recommend him to my friends and family beautiful work.
David L.
Mar 06, 2024 - Google 5/5
Gussied a great job
Stacy S.
Mar 06, 2024 - Google 5/5
Basel did an excellent job stretching out carpet! He was thorough, fast, friendly and helpful. Would highly recommend his services!
Alexi A.
Mar 06, 2024 - Google 5/5
Stephen and David installed my laminate flooring and did a fabulous job. They were in and out very quickly.
Chris M.
Mar 06, 2024 - Google 5/5
Basel did a great job looks perfect.
Anjum K.
Mar 04, 2024 - Yelp 5/5
Had such an amazing experience at the Carpet Guys thanks to Mike Kronner. I wanted to commend him on his exceptional performance as a sales consultant. Keep up the fantastic work, your contributions are integral to the success of carpet guys!
Dean H.
Mar 03, 2024 - Google 5/5
Kristin F.
Mar 02, 2024 - Google 5/5
Gus did a great job installing our carpet. We are very happy with it!
Brianne M.
Mar 02, 2024 - Google 5/5
We've gone through them several times and refuse to go with anyone else. They've been fantastic. Customer service is great, and Harold was amazing. He was so helpful, knowledgeable, and it was overall an amazing experience.
Diana C.
Mar 02, 2024 - Google 5/5
Freddie Ortiz and team were great!
Matt K.
Mar 02, 2024 - Google 5/5
Hamzeh did an amazing job. Quick, kind, and courteous
D A.
Mar 02, 2024 - Google 5/5
Basel was very very professional and efficient! I would recommend and deal with him and The Carpet Guys again!
Donna B.
Mar 02, 2024 - Google 5/5
Gus did a beautiful job with installation and cleanup of our new carpet. The room looks amazing.
Sandy M.
Mar 02, 2024 - Google 5/5
Excellent experience. Salesperson, John Kohler, made great suggestions and installers, Jihad & Naaman Farhat, arrived early, worked non-stop and did a great job. Not inexpensive, but floor looks great and was worth it!
Samantha C.
Mar 02, 2024 - Google 5/5
I cannot say enough good things about our experience with The Carpet Guys! Nick promptly came out to our home to take measurements, show us samples, and give us a quote, and we were immediately blown away by his care and attention to customer service. He was a blast to work with and kept in touch through the process. Then, Sam, Alex and their crew came out to install our new wood laminate floors and they did an AMAZING job. Everyone was friendly, professional, fast, and obviously cared a lot about doing a good job. They kept us posted through the install and really went above and beyond in several unexpected ways. We really appreciate how great they were about attention to detail and even making sure our furniture was placed back in the original spots. Thanks again to Nick, Sam, Alex, and everyone!
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