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Terms of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on The Carpet Guys's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on The Carpet Guys's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Carpet Guys at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on The Carpet Guys's web site are provided "as is". The Carpet Guys makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Carpet Guys does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall The Carpet Guys or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on The Carpet Guys's Internet site, even if The Carpet Guys or a The Carpet Guys authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on The Carpet Guys's web site could include technical, typographical, or photographic errors. The Carpet Guys does not warrant that any of the materials on its web site are accurate, complete, or current. The Carpet Guys may make changes to the materials contained on its web site at any time without notice. The Carpet Guys does not, however, make any commitment to update the materials.

6. Links

The Carpet Guys has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Carpet Guys of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

The Carpet Guys may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Flooring Sales, Service and Installation Service Area

The Carpet Guys LLC is a flooring sales and installation service provider in Metro Detroit Michigan. We do not provide these services outside of the State of Michigan. The Carpet Guys does not endorse, recommend or favor the service or products of any flooring sales or installation service outside of our service area. If located outside of our service area, The Carpet Guys LLC is not an agent of you, the User, or any participating third party fulfillment organization. In this case The Carpet Guys LLC services are administrative and consultative only and your name, phone number and email address may be sent to a third party to help provide the service you request in your area. You should rely on your own judgment in deciding which flooring sales and installation company best suits your needs and financial means. The flooring company you choose is solely responsible for its service to you. By using our site/service you agree that The Carpet Guys LLC shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of such services. The Carpet Guys LLC expressly reserve the right to discontinue, suspend or terminate the offering of any flooring product or service in any specific state through this web site. The Carpet Guys LLC does not guarantee that the pricing offered and made available through this web site is the lowest price available in the market or by a specific manufacturer. Unless expressly stated in writing, nothing contained herein shall constitute an offer or promise for pricing below any competing company.

9. INDEMNITY

As a condition of use of this web site, you agree to indemnify The Carpet Guys LLC and its suppliers and third party affiliates from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from your use of this web site, including without limitation any claims alleging facts that if true would constitute a breach by you of this agreement.

10. ERRORS AND DELAYS

The Carpet Guys LLC is not responsible for any errors or delays in responding to appointment request caused by an incorrect e-mail address provided by you or any other technical errors at time of web site use.

This web site and all information, software, products and services associated with it are provided "As Is". The Carpet Guys LLC and it's suppliers, manufacturers, sales representatives and partners disclaim any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this website and information, software, products and services provided herein. Use of this web site is at your own risk. THE CARPET GUYS LLC AND/OR ITS SUPPLIERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE CARPET GUYS LLC AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

11. Governing Law

Any claim relating to The Carpet Guys's web site shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • We may send your information to a third party fulfillment center if your location is outside of our service area.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

This document was last updated on April 18, 2016

Privacy Policy

This Privacy Policy governs the manner in which The Carpet Guys collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.carpetguys.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by The Carpet Guys.

Personal identification information

We may collect minimal personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for the following, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, click tracking, web site scrolling and movement recording or other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

The Carpet Guys may collect and use Users personal information for the following purposes:

  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To share your information with third parties
    We may share or sell information with third parties for marketing or other purposes.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out time sensitive emails, newsletters, out-of-area requests or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising, flooring services or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

The Carpet Guys has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Carpet Guys

http://www.carpetguys.com/

977 E 14 Mile Rd Troy, MI 48083

8003757847

info@carpetguys.com

This document was last updated on April 18, 2016

Michigans #1 Carpet Store
 

Carpet Installation Warranty

Here at The Carpet Guys we take carpet serious. Each of the carpet services we provide comes with a lifetime installation warranty. That means that if you ever have any problems with your carpet, we'll make it right. We take pride in each carpet installation we complete and it shows in the reviews our customers give online.
 
 
 
 

Appointments 7 Days A Week

We know there's more than just Monday through Friday 9AM-5PM, that's why our free in-home consultations are scheduled at a time that works best for you. Our top rated sales consultants (voted best place to buy carpet in Michigan) are committed to providing an easy, stress free consultation.

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Get Flooring Installed Tomorrow!

No matter what type of flooring you want, The Carpet Guys will install it when you need it!

Next Available Installation Dates
Carpet See sales for details
Laminate See sales for details
Hardwood See sales for details
Vinyl See sales for details
*Appointment must be scheduled and confirmed before 2pm to qualify for next-day installation on the following day. Subject to availability.
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Why The Carpet Guys?
  • Voted Best Place to Buy Carpet 2011-15
  • Lifetime installation warranty.
  • A+ BBB Rated Flooring Business
 
 
Best Place to Buy Carpet 2011-2017
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