Our Four Pillars of Proper Service

Posted on: March 18th, 2019 by The Carpet Guys
service pillars

We get asked what sets us apart from our competition quite a bit nowadays, and we think its an appropriate time to answer that question.

This will help you get an idea of why The Carpet Guys is voted #1 consecutively.

This is what truly sets us apart. This is who we are.

Pillar #1 – Community Driven

Our community is everything to us. Without you, we would not exist.

Therefore, we develop positive relationships with our internal Carpet Guys family and with the communities that we serve through community engagement, events, and local business partnerships. We are proud to be a Michigan-based business.

community care

Pillar #2 – Dedicated

As a local flooring business, our focus and dedication are given solely to you, the customer.

We are dedicated to all our customers, our craft, and our team, and we commit ourselves to excellence in all.

ask us for carpet help

Pillar #3 – Focused

Many big box carpet companies try to cut corners and save time, often leaving customers with improper flooring installations.

We make our clients’ lives better by providing them with white-glove treatment, one floor at a time. We have a strong outward focus on our customers and a solid inward focus on our internal family.

focused on installing carpet

Pillar #4 – Professional

To properly install your carpet and flooring, the installers have to be professional and knowledgable in their craft.

We are a team of professionals devoted to our clients’ needs and the integrity of our company. Our code of ethics ensures complete satisfaction for each customer and the continued progression of our team.

professional flooring installation

We put you first. If you aren’t satisfied completely, then neither are we.

We are community driven.
We are dedicated.
We are focused.
We are professional.

We are The Carpet Guys, and we are here for you.

Get new carpet and flooring from a company who cares. Schedule your free flooring estimate with us today!

 
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