You can contact The Carpet Guys by using the simple contact form or calling one of customer service representatives. We will be happy to answer any questions you may have about our flooring services including: a free in-home carpet estimate, hardwood flooring, laminate floors, or vinyl flooring installation and pricing.
For lifetime installation warranty questions give us a call @
No matter what type of flooring you want, The Carpet Guys will install it when you need it!
We're proud to be one of the best flooring sales and installation companies according to Better Business Bureau, Angie’s List, etc. Our customers think so too. If you would like to learn more about us check out our customers’ experiences on HomeAdvisor, or better yet, it takes seconds to schedule a no-obligation, FREE, flooring estimate to experience The Carpet Guys difference for yourself. We are here ready to refloor or install new flooring for you!
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
In no event shall The Carpet Guys or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on The Carpet Guys's Internet site, even if The Carpet Guys or a The Carpet Guys authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on The Carpet Guys's web site could include technical, typographical, or photographic errors. The Carpet Guys does not warrant that any of the materials on its web site are accurate, complete, or current. The Carpet Guys may make changes to the materials contained on its web site at any time without notice. The Carpet Guys does not, however, make any commitment to update the materials.
The Carpet Guys has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Carpet Guys of the site. Use of any such linked web site is at the user's own risk.
The Carpet Guys LLC is a flooring sales and installation service provider in Metro Detroit Michigan. We do not provide these services outside of the State of Michigan. The Carpet Guys does not endorse, recommend or favor the service or products of any flooring sales or installation service outside of our service area. If located outside of our service area, The Carpet Guys LLC is not an agent of you, the User, or any participating third party fulfillment organization. In this case The Carpet Guys LLC services are administrative and consultative only and your name, phone number and email address may be sent to a third party to help provide the service you request in your area. You should rely on your own judgment in deciding which flooring sales and installation company best suits your needs and financial means. The flooring company you choose is solely responsible for its service to you. By using our site/service you agree that The Carpet Guys LLC shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of such services. The Carpet Guys LLC expressly reserve the right to discontinue, suspend or terminate the offering of any flooring product or service in any specific state through this web site. The Carpet Guys LLC does not guarantee that the pricing offered and made available through this web site is the lowest price available in the market or by a specific manufacturer. Unless expressly stated in writing, nothing contained herein shall constitute an offer or promise for pricing below any competing company.
As a condition of use of this web site, you agree to indemnify The Carpet Guys LLC and its suppliers and third party affiliates from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from your use of this web site, including without limitation any claims alleging facts that if true would constitute a breach by you of this agreement.
The Carpet Guys LLC is not responsible for any errors or delays in responding to appointment request caused by an incorrect e-mail address provided by you or any other technical errors at time of web site use.
This web site and all information, software, products and services associated with it are provided "As Is". The Carpet Guys LLC and it's suppliers, manufacturers, sales representatives and partners disclaim any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this website and information, software, products and services provided herein. Use of this web site is at your own risk. THE CARPET GUYS LLC AND/OR ITS SUPPLIERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE CARPET GUYS LLC AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Any claim relating to The Carpet Guys's web site shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
This document was last updated on April 18, 2016
Personal identification information
We may collect minimal personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for the following, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, click tracking, web site scrolling and movement recording or other similar information.
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How we use collected information
The Carpet Guys may collect and use Users personal information for the following purposes:
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out time sensitive emails, newsletters, out-of-area requests or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising, flooring services or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
977 E 14 Mile Rd Troy, MI 48083
This document was last updated on April 18, 2016