Carpet Reviews for The Carpet Guys

We take what we do very seriously at The Carpet Guys. Our main goal for each and every interaction is to make the most pleasurable experience possible. We take pride in ensuring that we continue to be the best at what we do. Here are what our customers have to say...
Mistie R.
Mar 23, 2023 - Google 5/5
Bassel did an amazing job with my carpet installation.
Kim H.
Mar 23, 2023 - Google 5/5
The salesman that came out was very down to earth and informative. Everyone I talked to was nice and helpful. Gus who installed the carpet did a great job!
crystal s.
Mar 24, 2023 - Google 5/5
I had water damage on my lament floors. Harold S came out and helped me pick out my new replacement floors. On installation day Carlis and his brother did an awesome job installing. The floors look beautiful. Carlos and his brother moved my heavy furniture even my area rugs. After the very long day of installation they once again moved my furniture and rugs. My floors look so good i decided to do the one room that wasn't damaged. I again asked Harold to write up my sale and requested carlos and his brother to do the install. I highly recommend Carpet Guys for your flooring needs. Crystal S.
cheryl d.
Mar 24, 2023 - Google 5/5
Gus did a great job
Renee K.
Mar 24, 2023 - Google 5/5
Basel, very kind and friendly and professional
cody W.
Mar 24, 2023 - Google 5/5
Gus and his team were excellent, I will be using them on future projects.
Coleen M.
Mar 25, 2023 - Google 5/5
The floor installer Casey Kelley was phenomenal he was very professional and did an awesome job. I would highly recommend him to install your floor. He definitely takes alot of pride in his work!
Cheri M.
Mar 20, 2023 - Google 5/5
Bassel was fantastic! We are so happy with the work he did!
Steph S.
Mar 20, 2023 - Google 5/5
So happy that we chose to use the Carpet Guys for our basement carpet install! We worked with Steve to pick the carpet we wanted and set up our installation. Steve was INCREDIBLE. He came to our home the day after I contacted The Carpet Guys and was on time, super friendly, answered all of our questions, and- for lack of a better description-wasn’t a “pushy salesman.” After working with Steve, we were able to book an installation just 2 days later. Khalil and Tony installed the carpet and did an AMAZING job. They arrived on time and were both very friendly and professional. The installation was really quick and they left the place spotless when they were finished. Khalil even helped us fix a small problem in our stairs that we discovered upon removing the old carpet. It was so unexpected and so nice of him. Cannot recommend working with this company enough!
kelli j.
Mar 20, 2023 - Google 5/5
Basel did a wonderful job!! He was very courteous and friendly!! Wonderful job !! Nick was awesome! Very helpful!!
Jack W.
Mar 17, 2023 - Google 5/5
The carpet is amazing definitely recommend
Jose S.
Mar 17, 2023 - Google 5/5
Bassel, Josh and their partner did a excellent job on installing the carpet in the room will definitely recommend them to everyone
Prel D.
Mar 17, 2023 - Google 5/5
A massive thank you to Anis, the design consultant, who helped pick out the perfect carpet for our living room. He was very knowledgeable on which type of carpet would suit our needs and he was very personable which made this process very easy for us.
Ben A.
Mar 17, 2023 - Google 5/5
Bassel & Josh did a fantastic job
Nathan G.
Mar 18, 2023 - Google 5/5
Hard working and walked me through the process. Excellent job.
darrel l.
Mar 18, 2023 - Google 5/5
Our job was a two-part installation, there was an issue with the first part of our installation but we worked with Nick D, the installation field manager, who was terrific! TCG sent out a second crew, which was Gus. Gus called the morning of installation to let us know he was on his way and he arrived on time. Gus was friendly, polite and hard-working, he definitely takes pride in his work! He even did a walk-through with us at the end, and also vacuumed (it was like they were never even here). Gus went over and beyond, fantastic job! Jennifer S. also did an amazing job making sure that we were completely satisfied with our installation. Thank you!!!!
Courtney B.
Mar 18, 2023 - Google 5/5
I just want to say thank you to The Carpet Guys for being a very understanding and compassionate organization. You deserve ten stars.
Ryan B.
Mar 18, 2023 - Google 5/5
Sergio was great!
Jackie B.
Mar 16, 2023 - Google 5/5
Bassel was amazing! Very professional and helpful. They installed the carpet quickly. Thank you so much!
Charlotte W.
Mar 16, 2023 - Google 5/5
Naaman Farhat from The Carpet Guys just installed the flooring in my bathroom. EXCELLENT JOB. He was professional, commitment to quality and quick. I will always request Naaman Farhat to do my flooring.
Kory S.
Mar 14, 2023 - Google 5/5
Gus and his team were amazing!!!!
Patti B.
Mar 14, 2023 - Google 5/5
Quick sales call to our house, Lisa was great and very helpful!! Installed 2 days later - Jose was prompt and professional and worked hard to get it done very quickly!
Helen D.
Mar 10, 2023 - Google 5/5
The installers were quick and excellent. Carpeted 2 big rooms and the were done perfect. Would definitely recommend this company
denise h.
Mar 10, 2023 - Google 5/5
Gus and his crew were absolutely AMAZING! They were efficient and friendly. We couldn’t be more pleased with the finishing product!!
Jami T.
Mar 11, 2023 - Google 5/5
Robert was amazing helping us pick our carpet. Then Amador came and installed our carpet and he did a great job, I'm truly happy
debbie s.
Mar 11, 2023 - Google 5/5
Tracey S.
Mar 11, 2023 - Google 5/5
Bassel and his assistant did a WONDEFUL job installing our new carpet! Friendly, hardworking, efficient, and detailed! Thank you!
Marcia K.
Mar 11, 2023 - Google 5/5
Tyler was absolutely fantastic!! Very professional, polite, explained everything we needed to know, and went thru all the options! Had carpet installed 2 days later and the guys were absolutely great!! Did a wonderful job! I will definitely refer to all my family and friends. Thank you Carpet Guys!
Rosa S.
Mar 11, 2023 - Google 5/5
Sergio Rodriguez, first he was on time. He cleaned everything up. He made sure we were happy with the installation of carpet. He was very Professional . And extremely nice young man so much so that we will be getting carpet in our bedrooms and we will like him to do that job. The Carpet Guys are very lucky to have him as one of your installers. Thank you !
Dustain E.
Mar 11, 2023 - Google 5/5
The process was pretty simple and the Installer, Sergio was a pleasure to work with and speak with. One thing I can say, when the people tell you to have your room(s) prepared by moving furniture and heavy things ahead of time, please do so. I makes the installers job that much easier and less time consuming and allows them to get to their next appointments. Highly recommend.
Jessie R.
Mar 13, 2023 - Google 5/5
The carpet installation was timely, and professionally done. Mr. Omar and his staff not only did a great job but I took note how well they cleaned up the work areas prior to their exit. Thank you team Omar!!
Justine B.
Mar 13, 2023 - Google 5/5
Gus was fantastic!
Kenneth W.
Mar 13, 2023 - Google 5/5
Bassel was our installer on our project and he did an excellent job from start to finish. Bassel explain all that was going to be done. The clean-up was excellent as well. Nick our salesperson also did an excellent job going over all that was going to happen, we never felt pressured at all. Great job Carpet Guys.
Crystal S.
Mar 10, 2023 - Yelp 5/5
Carpet Guys replaced my hardwood flooring.   The installers were awesome. Carlos R. and his brother did a great job...they moved my heavy furniture and rolled up my huge area rugs...they worked clean and pais attention to detail.  I not only recommend the company but also recommend you request Carlos R. for your install.  I love my new floors.Crystal SYpsilanti
Mary B.
Mar 06, 2023 - Google 5/5
We are very pleased with all aspects of the job! Tara is amazing! Anthony did a great job answering the phone and confirming our time, and Marcos and Edgar did a beautiful job with installation. Thank you!
Mishawn H.
Mar 06, 2023 - Google 5/5
Bassel was professional, on time, and did quality work. I'm happy with my carpet
Maryjane P.
Mar 07, 2023 - Google 5/5
Carlos and his crew were polite and caring did an awesome job on our flooring. Gus and his crew did a great job appreciate them placing the furniture where I wanted it seeing I changed the room around Thank you so much Carpet guys for a great job Shout out to Lisa for her input on choosing the right flooring for us and going above and beyond with her services.
Junaid A.
Mar 07, 2023 - Google 5/5
Bassel was very friendly, courteous and punctual. He did a good job to replace & install the new carpet in my basement.
Rose S.
Mar 07, 2023 - Google 5/5
Beth L.
Mar 07, 2023 - Google 5/5
We LOVE our new carpet! It's good quality and the installation was done perfectly and professiinally. Definately recommend this company. And the saleaperson brought samples that were exactly what we had asked for. We purchased on a Saturday and it was installed on a Tuesday.
Tina B.
Mar 06, 2023 - Yelp 5/5
Gus did an amazing job addressing my hallway carpet issue.  He was focused on the repair and my 100 percent satisfaction.  Thanks Gus for your thoughtfulness and top notch installation
Rahna C.
Mar 04, 2023 - Google 5/5
Gus and his crew were amazing! They were efficient and did a wonderful job! Gus was very polite and he showed us the work after they were done to make sure we were satisfied. I would highly recommend The Carpet Guys
henry p.
Mar 04, 2023 - Google 5/5
Mike G.
Mar 04, 2023 - Google 5/5
Gus did a fantastic job start to finish
Karen G.
Mar 04, 2023 - Google 5/5
Job was done with patience and care, very satisfied with the service would recommend the carpet guys to family and friends, don't know how to add photos
Charmaine W.
Mar 02, 2023 - Google 5/5
Bassel and crew did a GREAT job installing my carpet. Nice guys, fast and great work.
Dottie .
Mar 03, 2023 - Google 5/5
Very fantastic job
pat e.
Mar 03, 2023 - Google 5/5
Rudy and the team were amazing. Professional, neat, clean and very customer friendly. I will tell all of my friends. JOB WELL DONE...Thanks.
Patrick G.
Mar 03, 2023 - Google 5/5
Anita S.
Mar 04, 2023 - Google 5/5
Sergio was great! Proffesional, efficient, and friendly. He did and excellent job installing our kitchen floor.
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