Our History - From Carpet Guy to Carpet Company
The Carpet Guys began as a humble shop-at-home carpet company headquartered in the basement of the owner, Joe Zago's small Saint Clair Shores home. Despite a national economic downturn, word-of-mouth business kept Joe's fledgling flooring company busy. While many other carpet stores in Michigan found themselves forced to close, The Carpet Guys' name and business grew fast. Joe found it necessary to hire a full staff of Design Consultants, installers and customer service professionals to manage the flurry of inbound calls from homeowners looking to refloor or purchase new flooring from a local company they could trust.
With hard-earned accolades and added publicity, The Carpet Guys phones began to ring off-the-hook—doubling The Carpet Guys business four years in a row. Late in 2014, The Carpet Guys headquarters in Madison Heights, Michigan, was bursting at the seams. Joe made the decision to move the business to its new—and much larger—headquarters in Troy, Michigan, to accommodate the company's ever-growing list of happy customers.
The Carpet Guys now service Oakland, Macomb, Livingston, Washtenaw, Wayne and Ingham counties. Though we grew quickly, the company is still committed to quality craftsmanship and top-notch customer service. The Carpet Guys were voted Best Carpet and Flooring Store, every year since 2011, by the readers of The Macomb Daily. Since 2018, The Macomb Daily readers also honored us with the Best Family Owned Business award. We have consistently maintained an A+ rating with the Better Business Bureau. Also, since 2011, The Carpet Guys won the Angie's List Super Service Award and consistently hold a spot on the Angie's List Honor Roll of Michigan's best home-improvement contractors.